ENOVATE MEDICAL INTRODUCES UPTIME™ SERVICE PROGRAM, A new service program that ensures 100% EHR workstation availability for hospital clinicians.
Murfreesboro, TN, February 6th, 2019 –(PRWirePro.com)– Today’s nurses depend on mobile EHR workstations as they make their rounds documenting patient information at the bedside. Capturing this clinical data in real time is a key to leveraging the hospital’s electronic health record to improve the quality of care the patient receives. When a workstation goes down, it disrupts the clinical workflow. Enovate Medical’s new Uptime Service Program dramatically shortens EHR workstation downtime – from 3-4 days to 3 hours or less.
“Extended downtimes for workstation repairs have long been accepted as a fact of life,” explained Kevin Bridges, Enovate’s Vice President of Marketing and Business Development. “With the financial pressure to optimize all hospital assets and staff, expecting a nurse to wait for workstation repairs isn’t acceptable – so we decided to do something about it.”
100% Clinical Availability – Enovate’s Uptime Service Program offers 100% fleet availability to keep workstations up and running without burdening the IT staff who would otherwise have to troubleshoot the problem, order parts and make repairs. Most importantly, the clinical staff will always have access to the total quantity of workstations purchased and can keep working without having to improvise EHR patient documentation workarounds.
Uptime is powered by Rhythm – With Uptime, a nurse’s single tap of an icon on the workstation touchscreen initiates a service request. This request is transmitted by Rhythm, Enovate’s cloud-based software, into the hospital’s IT service management system. The IT team simply rolls out a provisioned Ready Replacement allowing the nurse to continue her rounds with virtually no downtime. Meanwhile, Rhythm notifies an Enovate factory-trained technician of the necessary repair.
Backup workstations without the cost – Few hospitals want to invest in an expensive fleet of back-up workstations. When they do, the extra units typically end up in general circulation leaving none for backup when a workstation goes down. With Uptime Service Program, Enovate provides Ready Replacements that are under 24/7 surveillance. When one is deployed, Rhythm auto notifies Enovate.
“The Uptime Service Program frees the hospital IT staff from the hassle of workstation maintenance and keeps the clinical staff focused on patient care by minimizing clinical workflow interruptions.” Kevin Bridges said.
Enovate’s Uptime program will debut at the 2019 HIMSS Annual Conference & Exhibition, Booth 3521, February 11-15, 2019 in Orlando, FL.
ABOUT ENOVATE MEDICAL
Enovate Medical manufactures and implements intelligent workstation solutions and services that improve clinical workflows and facilitate real-time Electronic Health Record (EHR) charting at the point of care.
Enovate’s mobile power solutions allow nurses to capture patient data uninterrupted throughout their shift. Our cloud-based monitoring of workstation utilization, real-time location, and battery health maximizes the performance of IT and clinical teams. Enovate’s onsite technology audits and fleet optimization programs cut waste and drive down the overall cost of workstation technology.
Our consultative approach and a holistic view that integrates technology, service, and support, help our customers reduce costs, enhance productivity, and improve clinical outcomes.
Enovate Medical 1152 Park Avenue Murfreesboro, TN 37129 Phone: (615) 519-8184 Fax: 615 896 8906
Send a message to Kevin Bridges